Privacy Policy

Who We Are

This privacy policy applies to information collected by The Beacon Homestead ("we", "us" or "our"), accessible at www.thebeaconhomestead.com.au. This policy describes how we collect, use, store, and safeguard your personal information when you use our website and services.

What We Collect

We may collect personal information that can identify you as an individual, such as:

Name
Email address
Phone number
Postal address
Payment information (for bookings)
IP address and device information (collected automatically via cookies or analytics tools)

We collect information when you:

Submit a booking or enquiry through our website
Contact us by email, phone, or via our website forms
Subscribe to our newsletter or marketing materials
Use or view our website via your browser’s cookies.

How We Use Your Information

The information we collect is used to:

Process your bookings and manage your accommodation or event
Respond to your enquiries or customer support requests
Send you updates, promotional information, and news (only if you have opted in)
Improve our website and services
Comply with legal requirements.

We only retain your information for as long as necessary to fulfill the above purposes or as required by law.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers assisting with website and business operations (e.g., booking software, web hosting, payment processors)
Legal authorities if required by law or to protect our rights

All service providers are bound by confidentiality and data security obligations.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can disable cookies via your browser settings, but some features of the website may not function as intended.

Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Security

We are committed to protecting your information and use industry-standard security measures to safeguard your personal data from loss, misuse, or unauthorized access.

Your Rights

Depending on your location, you have rights to:

Access, correct, or delete your personal information
Withdraw consent to our use of your information (where applicable)
Make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

Third-Party Links

Our site may include links to third-party websites. We are not responsible for the content or privacy practices of these other sites and recommend that you review their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time to reflect business or legal changes. The latest version will always be posted on this page with the effective date.

Contact Us

If you have questions, concerns, or requests regarding your personal information or this privacy policy, please contact:

The Beacon Homestead
thebeaconhomestead.com.au/contact
Email: thebeaconhomesteadaus@gmail.com